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Frequently Asked Questions

Everything You Need to Know

We’ve compiled essential information about our services, what to expect during your first visit, insurance and billing, and our integrated approach to care.

What can I expect during my first appointment?

Your first appointment is slightly longer to allow time for a detailed discussion of your health history, a thorough examination, and an understanding of your goals. You’ll receive a clear clinical assessment of your condition, a personalised treatment plan, and information on the techniques to be used, including their potential risks and benefits.

The two professions are similar – chiropractors and physiotherapists are trained to assess and treat various neuro and musculoskeletal conditions. The key differences lie in individual practitioners’ specialisations and the techniques they leverage to treat your underlying condition. Following your initial assessment, your practitioner will direct you to the clinician – whether a chiropractor or a physiotherapist – who is best suited for your needs.

If you’re unsure about which practitioner you’d prefer to see, call our reception team – they’ll help steer you in the right direction.

You don’t need to decide in advance. All practitioners are highly trained to assess, diagnose, and treat your condition. Following your initial assessment, your practitioner will direct you to the clinician – whether a chiropractor or a physiotherapist – who is best suited for your needs.

We have practitioners that provide podiatry, acupuncture, and massage and rehabilitation therapy.